Privacy Policy
Last updated: June 2026
Who We Are
This website is operated by Envelope Limited (trading as Envelope Roofing), a company incorporated in New Zealand.
- Legal name: Envelope Limited
- Trading name: Envelope Roofing
- Website: www.envelope.nz
- Email: office@envelope.nz
- Phone: 0800 239 274
- Address: 1/115 Long Drive, St Heliers, Auckland 1071
Our Commitment
We are committed to protecting your personal information and complying with the Privacy Act 2020 (NZ) and the Privacy Principles it contains.
What Information We Collect
When you use this website or submit an enquiry, we may collect:
- Contact details — name, email address, phone number, organisation name, address
- Project information — property address, roof type, service requirements, budget range, and other details you choose to provide
- Usage data — browser type, pages visited, time on site (collected via analytics tools, if used)
We only collect information that is necessary to respond to your enquiry or deliver our services.
How We Use Your Information
We use your personal information to:
- Respond to your enquiries and quotation requests
- Prepare and deliver roofing services
- Communicate with you about your project
- Comply with our legal obligations
We do not use your information for unsolicited marketing without your consent.
Who We Share Your Information With
We do not sell or rent your personal information. We may share your information with:
- Service providers who assist us in delivering our services — under confidentiality obligations
- Sub-trades and specialist contractors involved in delivering your project — only information necessary to perform the work
- Legal or regulatory authorities if required by law
How We Store Your Information
Your information is stored securely. We take reasonable steps to protect personal information from loss, misuse, and unauthorised access. We retain information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Your Rights
Under the Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Correct any information that is inaccurate or incomplete
- Request deletion of information we no longer need to hold (subject to legal retention requirements)
To exercise any of these rights, contact us at office@envelope.nz or 0800 239 274.
Cookies & Analytics
This website may use cookies or third-party analytics tools (such as Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be published on this page.
Contact Us
For any privacy-related questions:
Envelope Limited, 1/115 Long Drive, St Heliers, Auckland 1071